DELIVERY POLICY AND SCHEDULE
MONDAY - SATURDAY
Morning 9am - 1pm
Afternoon 1pm - 5pm
An authorized adult 18 year of age or older must be home during your entire scheduled delivery window to accept and inspect your items and sign the delivery ticket. If no authorized adult is home to receive your scheduled delivery, you will be charged an additional delivery fee to reschedule the second delivery.
It is your responsibility to ensure that all furniture items will fit through all doorways, up stairwells, down halls, and around corners into the desired location. If Furniture Barn is unable to deliver your regular stock furniture to the desired location, you will be charged a 20% restock fee in accordance with our return policy or customer may re-select and pay an additional delivery charge.
You are responsible for protecting your floors from damage by laying rugs, blankets, or cardboard down prior to delivery. Furniture barn will not be responsible for damage to any floors.
Please have all walls and walkways in the path of the delivery cleared. This includes removing pictures, mirrors, nails, plants, tables, breakable objects, and existing furniture.
Our delivery personnel are not permitted to move furniture currently in your home, nor are they allowed to move or set up electrical equipment.
Please have all pets secure and out of the path of delivery for the safety of the drivers and your pets.